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__________________ When you think of a compromised website, you might picture a site that has had its appearance changed, perhaps with a shocking political or ideological message. This type of attack is called a defacement, and since it’s easy to spot, it’s commonly associated with compromised websites. They are indeed common, making up around 18% […]
__________________ All webmax365 Plans include unrestricted access to 100+ WordPress how-to Video User Tutorials in your dashboard, valued at over $400. These will help you manage your content, eCommerce site and website SEO.
__________________ Business Strategy Support gives you the opportunity to ‘pick our collective brains’ on ways to improve your business and accelerate successful growth. If your Plan includes Business Strategy Support, there are several ways we can make this happen. Email is a simple and effective form of communication and yields a fast response. However, phone […]
__________________ Every month, we send you a Security and Performance (S&P) Report. It contains detailed information about your website traffic, the updates we’ve installed, security data, and so much more.
__________________ Yes! If you’re on the Performance Plan and malware is detected or a hacker or other intruder does get past our extensive front-line protections, we’ll take care of it. We’re confident the chances of them breaching our systems are incredibly small, but we’ll take responsibility for cleaning up their mess if they do.
__________________ Our entire focus is on preventative care to provide Maximum Security and Maximum Performance. However, we can’t guarantee your website will never be hacked or taken off-line. Should this happen, your site can be quickly restored using the latest backup.
__________________ If included in your Plan, our up-time bot checks your website every 5 minutes. If it goes off-line, we are notified immediately and will investigate. However, with an up-time rate for our hosting system of 99.99%, downtime is a very rare occurrence.
__________________ All webmax365 Plans include a secure, off-site backup of your site to the Amazon S3 system. Depending on the plan you select, backups will happen either every night or once a week. If you need a backup restored, just send us an email and we’ll take care of that for you.
__________________ Your site is monitored 24/7 for malware and other malicious threats.
__________________ Every day we check to see if any updates are available for your website. However, we usually process these once a week. There are several reasons for this. Sometimes plugin updates are released with bugs. Holding off on updates allows the plugin developer to resolve these bugs before we add them to your WordPress […]