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Do you offer a 30-Day Money Back Guarant...

Do you offer a 30-Day Money Back Guarantee?

__________________ Yes, each of our Security and Performance Plans comes with a full 100%, 30-Day Money Back Guarantee. If, for any reason, you don’t feel our services meet your expectations we’ll happily refund your initial payment.  

Bonus!

Bonus!

__________________ All webmax365 Plans include unrestricted access to 100+ WordPress how-to Video User Tutorials in your dashboard, valued at over $400. These will help you manage your content, eCommerce site and website SEO.  

How does Business Strategy Support work?

How does Business Strategy Support work?

__________________ Business Strategy Support gives you the opportunity to ‘pick our collective brains’ on ways to improve your business and accelerate successful growth. If your Plan includes Business Strategy Support, there are several ways we can make this happen. Email is a simple and effective form of communication and yields a fast response. However, phone […]

What is a S&P Report?

What is a S&P Report?

__________________ Every month, we send you a Security and Performance (S&P) Report. It contains detailed information about your website traffic, the updates we’ve installed, security data, and so much more.  

What happens if my website goes down, is...

What happens if my website goes down, is hacked or breaks?

__________________ Our entire focus is on preventative care to provide Maximum Security and Maximum Performance. However, we can’t guarantee your website will never be hacked or taken off-line. Should this happen, your site can be quickly restored using the latest backup.  

How often do you check for up-time?

How often do you check for up-time?

__________________ If included in your Plan, our up-time bot checks your website every 5 minutes. If it goes off-line, we are notified immediately and will investigate. However, with an up-time rate for our hosting system of 99.99%, downtime is a very rare occurrence.  

How often do you backup my website?

How often do you backup my website?

__________________ All webmax365 Plans include a secure, off-site backup of your site to the Amazon S3 system. Depending on the plan you select, backups will happen either every night or once a week. If you need a backup restored, just send us an email and we’ll take care of that for you.  

Can I change plans?

Can I change plans?

__________________ Yes, of course you can! You can change plans at any time, by either upgrading or reducing your cover. Simply send us an email at support@webmax365.com.au and we’ll make it happen. A pro-rata adjustment to your monthly payment will be reflected in your next billing cycle.  

But Wait, Can’t I do it Myself?

But Wait, Can’t I do it Myself?

__________________ Sure, you can. But the real question is, SHOULD you? Are you a website engineer or, like us, specialists in delivering maximum security and maximum performance for your website? No… so what makes you think this would be a good investment of your time and skills? How much new business could you generate doing […]

 

Free Website Audit

Before you go, test your site and see how well it really performs.
Discover if you have malware, viruses, site errors, out of date software, and any malicious code. What’s your current blacklist status?
We’ll email you a detailed Audit Report with actionable recommendations.