__________________ Yes, each of our Security and Performance Plans comes with a full 100%, 30-Day Money Back Guarantee. If, for any reason, you don’t feel our services meet your expectations we’ll happily refund your initial payment.
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__________________ While search engines do flag some websites for being unsafe, they only flag 17% of websites infected with malware. That means search engines don’t provide any warning to the other 83%. A search engine only finds malware on sites as fast as it crawls them. How often a search engine crawls a site depends […]
__________________ When you think of a compromised website, you might picture a site that has had its appearance changed, perhaps with a shocking political or ideological message. This type of attack is called a defacement, and since it’s easy to spot, it’s commonly associated with compromised websites. They are indeed common, making up around 18% […]
__________________ All webmax365 Plans include unrestricted access to 100+ WordPress how-to Video User Tutorials in your dashboard, valued at over $400. These will help you manage your content, eCommerce site and website SEO.
__________________ Every month, we send you a Security and Performance (S&P) Report. It contains detailed information about your website traffic, the updates we’ve installed, security data, and so much more.
__________________ Yes! If you’re on the Performance Plan and malware is detected or a hacker or other intruder does get past our extensive front-line protections, we’ll take care of it. We’re confident the chances of them breaching our systems are incredibly small, but we’ll take responsibility for cleaning up their mess if they do.
__________________ Our entire focus is on preventative care to provide Maximum Security and Maximum Performance. However, we can’t guarantee your website will never be hacked or taken off-line. Should this happen, your site can be quickly restored using the latest backup.
__________________ All webmax365 Plans include a secure, off-site backup of your site to the Amazon S3 system. Depending on the plan you select, backups will happen either every night or once a week. If you need a backup restored, just send us an email and we’ll take care of that for you.
__________________ Every day we check to see if any updates are available for your website. However, we usually process these once a week. There are several reasons for this. Sometimes plugin updates are released with bugs. Holding off on updates allows the plugin developer to resolve these bugs before we add them to your WordPress […]
__________________ Updates can apply to the core WordPress installation, to plugins or the themes you have installed. Before we process these updates, we review and test them to reduce the chance of potential security and incompatibility problems with your website.